The Masonic Shop
The Masonic Shop
Affiliate Ready

Frequently asked questions about:

The Few, The Proud, The Freemason. ©The Masonic Shop

Copyright Notice: All designs in The Masonic Shop shops are the property of The Masonic Shop and may not be reproduced without express written permission. The photos/designs on our site are either taken/created by us or are client submissions re-worked by us for commercial printing. If you would like to submit a design or photo to be used in our designs, you MUST be the copyright holder. If you have any questions/concerns about our designs, please contact us through our contact form

No part of any material on this site may be reproduced in any form or incorporated in any information retrieval system without written permission from the The Masonic Shop.

IMPORTANT... All graphics here are either created by us from scratch (the vast majority) or reworked (modified). If you see any ot these graphics anywhere, they came from us. Please. brothers... govern yourselves accordingly. All graphics here are copyrighted.
If you would like something for your website, just let us know (via our feedback form) (web sites only, not for print) and we'll send it to you. In fact, we'll size it for you so you won't have to play with it. Let us know where you will be using it and give credit where credit is due! That is, a note saying "the xxx graphic(s)" courtesy of The Masonic Shop and that they are copyrighted.
The graphics you see on all of our pages are low resolution web graphics meant for website display or perhaps some smaller brochures that can print on a personal printer. They are NOT meant for printing of items for sale as shirts or other items. The resolution of any web graphic is just too low for that and, in fact, that is strictly prohibited. We create hi-resolution graphics for the actual printing of our products in The Masonic Shop and obviously we can't sell those or just give them away. If we did that we'd have to close up shop and we all lose.


Ordering Safely From The Masonic Shop

Secure ordering online

You can rest assured that shopping here at The Masonic Shop** is safe. Your order is processed by Cafepress.com who guarantee 100% secure ordering using SSL (Secure Sockets Layer) technology. More information can be found here.

When you take your Masonic Shop cart to the checkout, you will be transferred to Cafepress's checkout where they will take your order securely on our behalf. You will be asked if you are a returning customer (which saves time by recalling your details) as shown in the ordering process below:

1 - The Masonic Shop cart

Shopping Cart
2 - The Masonic Shop/Cafepress returning customer?

Customer

3 - The Masonic Shop/Cafepress checkout

Checkout form


Or If you prefer, you can also order by phone.

Ordering by phone

If you'd rather place your order by phone, just call 1-877-809-1659.
If you've already got the items you wish to purchase in your cart,
you can quote the cart reference number as shown below.

Call us!

Shopping cart number

Or you can simply write down the product number(s) and give them that. Our shop ID is "masons" and the phone sales hours are:
Monday – Saturday: 9:00 am – 9:00 pm EST

Payment Methods

Credit cards
We accept Visa, MasterCard, Discover, American Express, CafeCash and check cards (as long as they are connected with one of the major credit card companies listed above). You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

Paying by Check Card?
If you're paying with a Visa Check Card, or MasterMoney Card enter it as if it was a regular credit card.


Using PayPal

We don't accept PayPal directly at this time, but that does not mean you can't use it.

If you'd rather use PayPal you can login to your PayPal acount and take advantage of their Virtual MasterCard which will allow you to buy anything on the internet and the funds will be debitted from your PayPal account.

Click on the "Withdraw" tab under My Account and choose "Shop online with a PayPal virtual card" option.


What CafePress.com says about their security:

Secure Ordering

Your payment information is our top priority at CafePress.com

CafePress.com guarantees 100% secure ordering for all of our customers. To protect you and your personal account information, CafePress.com employs SSL (Secure Sockets Layer) technology. SSL is the industry standard and the best software available for secure commerce transactions. The SSL technology works by sending all of your personal information, including credit card number, name and address information to our computer in an encrypted code. Only CafePress.com can then decode it.

In addition, you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges.

CafePress.com also pledges to use the best and most accepted methods and technologies to insure your personal information is safe and secure.

If you have any other questions about the safety and security of your personal information, please do no hesitate to call or e-mail us. If you feel more comfortable placing an order by phone, feel free to use the phone number below as well.

Phone: 1-877-809-1659
(For international calls, use 1-510-877-1579)
E-Mail: http://www.cafepress.com/cp/info/help/contact.aspx
Read about the History of Cafepress.com


Shipping Rates & Delivery Times

Shocking! ©GMO

Think it's Too late for that special gift?
Not if you are Creative!!!

You can even have it just minutes before you need it.

If you can put a gift card in an envelope, why not a picture of a real gift? And you can send it right to their door.

Unlike a gift card they don't have to spend more than you gave. Let's face it. It's pretty much impossible to spend exactly what the gift card is for. So they have to spend money to get what they want. Not to mention make a trip to the store it's for.

And also unlike a gift card, if you send it as a gift, they won't have a cheesy price tag on it so they won't know what you spent unless you tell them.

And to top it all off, no need to use expensive overnight delivery. Have it sent the cheapest way!

So Simply:

1. Order it now
2. Print product detail image (view larger)
3. Stuff in envelope (Neat card optional)
4. Triumphantly give at the appropriate time. Whether it's a birthday, anniversary, Christmas or whatever.
5. Rinse, repeat as necessary


Shipping Method and delivery times (for all items except books and occasional holiday or unforeseen delays)   (Current data. Can change without notice)

Business Days
Transit Time Order to Delivery
Economy 6-9 8-10
Standard 3-6 5-7
Premium 2 3-4
1 day 1 1-2
Canada 9-14 11-15
International 9-14 11-15

Shipping Costs for all products (not including stickers, single button, single magnet, CD's and single greeting card only orders)

first item additional
Economy 5.00 0.40
Standard 7.00 0.40
Premium 13.00 2.00
1 day 20.00 5.00
Canada 6.00 3.00
International 7.00 4.00

Exception: Posters and Framed Prints will have a separate 1st item charge. For example, if you order a t-shirt and a poster, you will be charged $5 for the shirt and $5 for the poster. This isn't new, but worth calling out.

For orders containing ONLY stickers, single button, single magnet, CD's and single greeting card (not including multi pack buttons/magnets)

first item additional
Economy 1.00 0.30
Standard 7.00 0.40
Premium 13.00 2.00
1 day 20.00 5.00
Canada 3.00 0.50
International 4.00 0.50

Delivery dates are not guaranteed and may include extra transit time in case of unforeseen delays. Late deliveries are always a possibility, but CafePress will do its best to ensure late deliveries are as infrequent as possible.


CUSTOM DESIGNS

VERY IMPORTANT!!! First of all, do NOT order your item and then contact us. The designs in The Masonic Shop are copyrighted and Cafepress does the printing for us. They can NOT alter any of the images. Only we can. If you want a custom design you need to contact us first. We'll create it, send you a link to it and you can purchase it from there.

If you want one of our designs customized just for you or your Lodge, simply contact us directly at The Masonic Shop Contact Page. There is NO extra charge for this service. All you have to do is ask. You don't order it until you are happy with the design. Simply fill out the form and let us know what you need in our comments area.


You can tell us exactly what you want, we'll make it for you and place it here where you can see it and order it... or not. It's up to you. Doesn't matter what you want it on. Mug, shirt, undies or whatever. If we have it, it can be customized. Just let us know what you need.

See a T-shirt you like but would rather a smaller picture on it?
Need a picture on the back?
Don't want a picture on the back?
Don't want a picture on the front?
Want a different picture on the back?
A shirt has something big in the middle and you want the design smaller and in the pocket area?
No problem. Just tell us what you want.

Put your mug on our mug or just your name or Lodge. Or put your mug, your name and your Lodge on something. We're easy and there is NO extra charge for this service! (oops. I think I already said that) It's like, free man!   And ANYTHING we have can be customized, not just shirts and mugs.


VERY IMPORTANT NOTE ABOUT C O L O R S YOU SEE ON YOUR MONITOR

Photoshop
Illustrator Colors you see online vary vastly from monitor to monitor. Notice I didn't say "may" vary. They really do vary tremendously unless you take the time to calibrate your monitor. (Not that simple a task for someone who never has) Our monitors are all calibrated regularly and what we see is what is printed. Also, the way they look printed on various materials is different yet again! Therefore... these (in fact, any) online catalog pages are a GENERAL GUIDE.

Of course, on the very rare occasion that graphics are streaked, faded, crooked or otherwise badly printed, return the item to CafePress for replacement. And please, please, please! Drop us a line to let us know. We try our utmost to give you the product you want exactly as you want it. If there is a problem, we want to know so we can fix it if it is at all possible!

** Note: While CafePress.com hosts many thousands of sites they are certainly not all created equal. There are all areas of expertise ranging from the novice to the ultra professional designers. Hopefully all of our designs here at The Masonic Shop will meet with your approval. If you ever have any problem, please don't hesitate to return if for a replacement or refund.

Want to design yourself? Get the best!

For the Web?

Cant decide which one(s) is best for you? Just get them all and more in one package!
This is the one we use
.

A NOTE ABOUT THE SAMPLE GRAPHICS

Sometimes, especially on the mugs & steins, the graphic may look like it is crooked. That is due to the compression used to display them on the internet. You see, all the pictures are those of blank products with our design superimposed on them. In the case of mugs, it's trying to place a flat image on a round object. Remember, the graphics used to print the products are high resolution and the finished products will be perfectly straight. Just zoom in on the pictures and you'll see.

All of the graphics on our site are created by us. You won't find them anywhere else! If you do, they've been taken from our web site and are of inferior quality. They would have to be since you can't really enlarge a web picture without distorting it somewhat. You see, web graphics are compressed and are of low quality (72 dpi, that is, dots per inch) purposely so that they display faster when your browser sees it. Our masters are 300 dpi. And the smallest master I create is about 10 inches x 10 inches. Not printable on a home personal computer at full size. Just too big. In fact, at full size, you wouldn't even be able to see many of them on your monitor screen without scrolling.


INFINISTICH™ EMBROIDERY

What are the differences between InfiniStitch™ Embroidery and traditional embroidery?
Traditional embroidery requires a crafty person with a talent for stitching; or, if it's automated embroidery it will require art designed specifically for embroidery, large order quantities in order to make it affordable, and often times it has limits to the number of different colors per design.

InfiniStitch™ Embroidery breaks these barriers by allowing us to use any digital image, unlimited colors, and is made affordable for the one-off nature of print-on-demand.


VIEWING WALL PRINTS
It's virtually impossible to show the detail of a print (Pictures or "wall art") on a computer. The prints are simply to big. However, here we have a few sample sections of some of our prints for you to take a gander at!        Viewing prints


A NOTE ABOUT QUALITY

It's top notch. Period. If you travel to your favorite department store and pick up a t-shirt, what size do you get? If you get an XX-large because that's what fits best... don't do that here. Our quality T's are top of the line. An X-L will probably be fine for you. In fact it may be a tad big. Check out our size charts.

All of our products are top of the line. At first glance our products may seem to be a bit expensive. Once you see the quality you'll realize that they are actually worth every penny. You aren't shopping at a department store level at The Masonic Shop!


It's me!Finding Moi!

Need to contact me directly? Not an easy task. I have a place in the states and in Canada and I'm kind of semi-retired. Always traveling somewhere since I married a nomad!

Email is your best bet. If you need something custom and are in a hurry you may not want to call me in Europe. Unless you're in Europe! But I never know where I'm going to be from day to day.



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